More Queenslanders reporting crime online as Policelink turns five

The Member for Nudgee, Leanne Linard, is reminding locals they can now report non-urgent matters to police through their smartphone or online.

Ms Linard said it has been five years since Policelink was established to free up frontline officers and to give locals a more convenient way to report issues to police – and it continues to go from strength to strength.

“The Policelink call centre took nearly 33, 917 calls on its 131 444 number in its first year and since then has answered more than 2.8 million calls,” she said.

“11 per cent of all public interactions with Policelink are now online. In just one year, the percentage of Queenslanders reporting matters online has also jumped 66 per cent.

“That means no more waiting on the phone or having to drop down to the local police station if you have a non-urgent matter to report.”
Ms Linard said there were a range of matters locals could report to police online.

“Minor thefts, traffic crashes and incidents such as petrol drive offs can be reported to police straight from the Policelink mobile app,” she said.

Policelink is also the only contact centre across Australia and New Zealand with dedicated 24/7 social media monitoring.

“During the recent storm on the 1st of May which effected many residents in the Nudgee Electorate, 74 social media posts to the QPS were actioned for immediate assistance. It is important to note however that while the Queensland Police Service are monitoring social media, you should never, ever report a serious or life-threatening situation through Facebook or twitter.”

Ms Linard said the Palaszczuk Government was committed to supporting frontline officers.

Policelink has freed up frontline officers to spend more time out on the beat doing what they do best – keeping Queenslanders safe.”

Media Contact – Nudgee Electorate Office, Ph 3638 7100

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